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MRC HIICAP Hotline (Health Insurance Information, Counseling & Assistance Program
)
1-800-333-4114
Medicaid Hotline
1-800-541-2831
Medicare Hotline
1-800-638-6833
NY State Office for Aging Senior Hotline
1-800-342-9871
New York State Department Of Health
www.health.state.ny.us
New York State Medicaid Reference Guide
Medicaid Reference Guide at the New York State Department of Health Website
Health Insurance Information,
Counseling & Assistance Program
www.hiicap.state.ny.us
Insurance Questions, Problems & Complaints
New York State Insurance Department
1-800-342-3736
Consumer Services Bureau
518-474-6600
Agency Building 1
Empire State Plaza
Albany, New York 12257
www.ins.state.ny.us
New York State Insurance Department
1-212-480-6400
Consumer Services Bureau
25 Beaver Street
New York, New York 10004
www.ins.state.ny.us
New York State Partnership for Long-Term Care
1-888-NYSPLTC (1-888-697-7582)
NYS Department of Health
Office of Medicaid Management
1 Commerce Plaza
99 Washington Avenue, Room 726
Albany, NY 12210
www.nyspltc.org
Additional Resources
A Shopper's Guide to Long-Term Care Insurance, National Association
of Insurance Commissioners, revised edition 1999.
Consumer Booklet: Affordable Financing for Long-Term Care, NYS
Partnership for Long-Term Care, 1999.
NYS Partnership for Long-Term Care: An Option for People Who Want
to Stay in Control, NYS Partnership for Long Term Care, 1999.
Before You Buy: A Guide to Long-Term Care Insurance, American
Association of Retired Persons, 1991.
Insurance Policies covering Long-Term Care Services in New York
State, New York State Insurance Department Publication, 2001.
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